REFUND POLICY

At NomadLights, we take care to ensure that every product is carefully made and delivered in excellent condition. Due to the nature of our small-scale, handcrafted production and the associated shipping costs, we do not accept returns or exchanges for products simply because the customer changes their mind.

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If your product arrives damaged or defective, please contact us within 7 days of delivery with your order details and photos of the issue. We will review the situation and, if confirmed, provide a replacement or refund for the affected item. Shipping costs for replacements of defective products will be covered by us.

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Please note that products must be returned in the same condition they were received. Any damages caused after delivery, or products altered by the customer, will not be eligible for a refund or replacement.

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We encourage all customers to carefully review product descriptions, photos, and specifications before placing an order. If you have any questions about a product, feel free to contact us directly for clarification before purchasing.